I'm reading this, and while I'm sympathetic when people misunderstand when things are advertised.
We have forums, question-and-answer sections on our website and we have partnered with many retailers to allow customers to ask questions prior to purchasing in addition to this forum. I'm sorry you felt you were misled, or worse. But we've been available online, through our customer service Center at 800-SAMSUNG and participating at several retailer websites for the past several years. Additionally, our owner's manuals are available for download prior to purchasing on the Samsung.com support site.
Bought a Samsung Blu-ray player about a year ago. Checked packaging to ensure that it was wireless enabled. Both box and salesperson did not indicate anything further was needed. Didn't get around to connect to wireless until today. Found out I must buy an $80 proprietary wireless adapter to get movies etc. This was misleading at best and fraud at worst. Why would anyone buy a Samsung product after this treatment? If you agree, please comment and hope Samsung reads this.