Laptops forum

Question

Blown charger :(

by lara2669 / January 23, 2015 3:16 AM PST

Hi Guys Happy
I have a HP Pavillion G6-2173sa, I have had i about 2 years, love it! About 6 months ago I had to purchase a new charger. No problems to start with and then just before christmas it started to get red hot after about 30 minutes of charging. Due to being near christmas, I couldn't afford another charger, so we were just putting on charge for 20-30 min at a time. This was working fine until about 3 weeks ago. I had a new charger on the way. The laptop died, so my partner put it on charge and after 15 min the charger went bang, taking the laptop with it. When the new charger go here, my laptop still wouldn't turn on.
So my question(s) are... will buying a new battery work?
will the hard drive of survived? shall I just take hard drive out and attach to new laptop?
Many Thanks

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All Answers

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Answer
You won't know till you change the battery.
by R. Proffitt Forum moderator / January 23, 2015 3:37 AM PST
In reply to: Blown charger :(

But given the battery is 300 cycle rated it's likely gone.

If the laptop won't power up without the battery, then it's either broke or the charger is broke. Did you try it without the battery and the 60 second power reset noted in the CNET Laptop Troubleshooting forum sticky?
Bob

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reset? hard drive?
by lara2669 / January 23, 2015 5:19 AM PST

I got a new charger and tried it without the battery in as well.... but nothing. Didn't know about the reset though... will this wipe my laptop?
I'm more worried about losing the contents of my hard drive.... I have all my photos of my kids on there Sad

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The 60 second reset is done with power off,removed.
by R. Proffitt Forum moderator / January 23, 2015 5:25 AM PST
In reply to: reset? hard drive?

I've yet to see if wipe a drive when no power is on.

As to your HDD contents, we often have to remove the drive to place in some USB case to backup the content if owners forgot.
Bob

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Hard drive recovery
by lara2669 / January 23, 2015 5:32 AM PST

So fingers crossed I should be able to remove hard drive and buy the case and turn it into an 'external' and retrieve everything....?!
Tbh I had figured laptop was a right off, was just so worried about all my photos as they aren't backed up anywhere Sad

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No.
by Dafydd Forum moderator / January 23, 2015 5:29 AM PST
In reply to: reset? hard drive?
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HDD
by lara2669 / January 23, 2015 5:44 AM PST
In reply to: No.

funnily I had just ordered an external hard drive to back it all up because of problems with charger, but didn't get here before laptop went bang Sad
sorry if I sound repetitive... I'm no good with the techy side of things Sad
so if I do the reset (thank you for link, I hadn't been able to find it) this won't wipe my HDD?
what if reset doesn't work? should I remove HDD and back up before tying reset?

again apologies.... I just don't want to get it all wrong lol Happy

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No.
by Dafydd Forum moderator / January 23, 2015 5:49 AM PST
In reply to: HDD

This will not wipe your hdd. Just follow the instructions and you will be fine.
Dafydd.

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