Computer Newbies forum

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Blocked sites

by Tathraman / April 11, 2005 3:06 PM PDT

I have XP, SP2 and use Firefox as my browser. Suddenly I can't open any site, getting the error message that the site could not be found. My ISP thinks that it's a setting in Firefox that's the problem, but they support only IE and can't help. Advice, please? Outlook Express works fine.
TIA
David

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(NT) (NT) And what happens in IE?
by Kees Bakker / April 11, 2005 5:08 PM PDT
In reply to: Blocked sites
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(NT) (NT) IE works fine
by Tathraman / April 11, 2005 5:40 PM PDT
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I neglected...
by Tathraman / April 11, 2005 5:48 PM PDT
In reply to: (NT) IE works fine

..to mention that I have Zone Alarm [disabling it doesn't help] and Norton Internet Secutity.

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It isn't a good idea
by glb613 / April 11, 2005 7:55 PM PDT
In reply to: I neglected...

to run two firewalls at the same time. It will cause conflicts and problems. Pick one and disable or uninstall the other.

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(NT) (NT) Then it looks like your ISP is right.
by Kees Bakker / April 11, 2005 8:55 PM PDT
In reply to: (NT) IE works fine
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David, Uninstall, Then Reinstall Firefox
by Grif Thomas Forum moderator / April 12, 2005 1:58 AM PDT
In reply to: Blocked sites
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Grif - did that.....
by Tathraman / April 12, 2005 8:37 AM PDT

...but I still can't use it as a browser.
David

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David, Well Then, Have You Checked Firefox Settings???
by Grif Thomas Forum moderator / April 12, 2005 9:59 AM PDT
In reply to: Grif - did that.....

....like this:

Open Firefox,click on "Tools' in the upper left, choose "Options". Now, click on the "General" tab on the left side, and make sure there is a website listed in the "Home Page" line..It shouldn't be blank. Now click on the "Fonts and Colors" button and make sure that "Text" is black and "Background" is white. In addition, make sure there is Font designated. Click on the "Languages" button and make sure that English is selected and that "Western (ISO 8859-1)" is selected in the "Default Character Encoding" section. After that, in the "Connection" section, click on the "Connection Settings" button and make sure that it says: "Direct Connection to the Internet" UNLESS you use a proxy which would then require you to select "Auto Detect Proxy Settings for this network".

Next, click on the "Privacy" tab on the left side. In the lower right corner of that window, next to "Clear all information stored while browsing", click on the "Clear All" button.

Those are just a few of the settings that I would start with. If that doesn't get it done, then try some of the others.

Hope this helps.

Grif

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Thanks Grif..
by Tathraman / April 12, 2005 10:50 AM PDT

..I re-installed again and it's now working fine. I've also done all the things you suggested so hope that all is now well.
Mnay, many thanks for everyone's help.
David

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(NT) (NT) David, Good Job & Glad We Could Help
by Grif Thomas Forum moderator / April 12, 2005 12:53 PM PDT
In reply to: Thanks Grif..
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Grif, one more question...
by Tathraman / April 12, 2005 4:45 PM PDT

Why should I have a home page and not a blank?
David

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Home page.
by Kees Bakker / April 12, 2005 6:19 PM PDT

It's totally up to you what you want.

Most ISP's set their own page (like www.myisp.com)as home page if you install their software, but especially on dial-up this is pretty annoying, because these pages tend to take some time to load because they contain lots of nice graphics and - especially - advertisements. That's why they want you to use that as your home page, of course.
But if you prefer google, or cnn, or Walt Disney, or the weather forecast, or your favorite football team or gmail.com or any other site to pop up if you start Firefox it's your choice.

If you prefer a blank page (it's fast and unobtrusive, although uninformative also): just do it.

You can also make your own html-page on the hard disk and use that. I made a page with useful links, which are one-click now (while in favorites they are 2 or 3). But just as well you can make a page with a few pictures of your beloved ones or (as has been suggested to grandpaw, another member) an html-page with appointments and things to do that you maintain with Word and save as html.

Hope this helps.


Kees

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David, Kees Is Right...It's Up To You...
by Grif Thomas Forum moderator / April 13, 2005 1:55 PM PDT

In my case, I want a quick connection to the internet...The quickest load for me is "Google" so that is my Home page.

But, a blank page is fine too UNLESS it's the "About:Blank" spyware which can cause the same issuel

Hope this helps.

Grif

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