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blank pages after clicking on links on various web pages

by spirited_wings / April 11, 2005 7:05 AM PDT

Have two computers; one at home and the other at work. The home computer start about two months ago, when clicking on different links on various web pages IE only goes to a blank page. Now the computer at work is doing the same thing. Have reset web default settings, run adware, spybot and virus programs...still the same result. Tired to restore system but it will not let me. Any help will be appreciated.

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Hosts?
by Kees Bakker / April 11, 2005 7:16 AM PDT

Find a file named hosts (it's in c:\windows for 95/98/me and in c:\windows\system32\drivers\etc in xp), rename it, reboot and see if that makes any difference. Note: it's hosts without any extension, just hosts, not hosts.txt or hosts.sam or something like that.

If it makes no difference, open a command window and ping the site, like ping reviews.cnet.com (+ enter). See if it responds.

Post your findings, and the url's of a few of such sites to see if the names ring a bell.

Kees

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Rename Hosts file
by spirited_wings / April 11, 2005 8:10 AM PDT

Thanks Renamed Hosts file and that did not work...any other ideas

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Wings, What Does The Status Bar Say?
by Grif Thomas Forum moderator / April 11, 2005 8:52 AM PDT
In reply to: Rename Hosts file

When the blank page is accessed, looking in the lower left corner, does it say: "About:blank", or "Done" or something else..

Are both problem computers using the same operating system?

Try updating their java and script engines using the instructions below:

Click on the link to Sun's Java below, then click on the "Download Windows J2SE JRE" download link that is in the "J2SE v 1.4.2_07 JRE includes the JVM technology" section. Download the file to your desktop, scan it with your antivirus (just to be sure it's clean), then shut down all background programs, including your antivirus, then run the installer.

http://java.sun.com/j2se/1.4.2/download.html

AFter that, download and install the updated Script engine from the appropriate link below:

Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0

Windows Script 5.6 for Windows 2000 and XP

At the link above, although it appears like you must "validate" your Windows version, it's not a requirement. At the next page, you can still obtain the download by clicking on the "NO" option.

After everything is installed, then open the Control Panel, double click on the "Internet Options" icon, then click on the "Advanced" tab. When that loads, scroll down to the "Java(Sun)" section and make sure there is a CHECK mark next to: "Use Java,....". Click on Apply, then Ok.
__________________

Have you got a second browser to see if it will bring up the same thing? If not, I recommend installing Firefox from the link below:

http://www.mozilla.org/products/firefox/

Hope this helps.

Grif

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See if this link applies...
by Edward ODaniel / April 11, 2005 2:06 PM PDT
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