Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Blank DVD has 0 capacity. What to do?

Jun 8, 2007 5:22AM PDT

Every time I put a new DVD in my PC, its properties keep showing

"Used: 0 byte

Free: 0 byte

Total capacity: 0 byte"

or even worse, sometimes it'd say that there's no disk in the drive

I use brand new DVD-R and +R from Playo, TDK, Memorex, HP, and Dynex. I've aldy tried different computers, including 3 desktops and 1 laptops but the DVD all have 0-byte capacity. Because it shows that the DVDs have 0 capacity, I can't burn or use them in anyway. Why does this happen? Is it the DVD or the computer? And what can I do to fix this? Please help!

Discussion is locked

- Collapse -
What burning software are you using?
Jun 8, 2007 5:28AM PDT

Windows XP has the native ability to burn CDs only, so you need to use third-party burning software to write data to it. Windows Explorer will always report the capacity as that which has already been burned to the disk for this reason. If you don't have burning software available CDBurnerXP is a nice freeware option.

Hope this helps,
John

- Collapse -
Nero 7
Jun 8, 2007 5:35AM PDT

I have Nero 7, but if those DVD can't be recognized as blank, burning them is a big problem

- Collapse -
Try another application...
Jun 8, 2007 5:41AM PDT

It may just be a problem with Nero...be sure to give it a shot using another burning application like the one I mentioned.

Let us know.
John

- Collapse -
0 free, 0 used is normal for xp
Jun 8, 2007 7:35AM PDT

there's no problem with your pc because xp can't natively burn dvds. use nero and you'll see the blank dvds are fine.

- Collapse -
Alcohol 120%
Jun 8, 2007 1:23PM PDT

Try downloading Alcohol 120%.
I get that all the time, that be whenever I try to burn media and fail, or when the disc is scratched.
try TOTALLY reformatting your disc(if it is rewritable).
if not you are screwed.