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Blank bands across my printed text. What's wrong?

by dalytle / November 2, 2009 3:17 AM PST

I have had my Canon iP3000 printer for years with no trouble. However, I now have a problem. When I print a typed page consisting of perhaps a half page of text or more, the printer will print the page but it will have blank horizontal stripes or bands across the text at even intervals down the page which eliminates any text that was there. These blank bands are approx. .3? wide and spaced approx. .25? apart regardless of the font size. This happens with black text only. If I change the color to blue I don?t have trouble with these blank bands across my text. I have installed a new black ink tank which had no effect.

I have investigated every option on the toolbar such as, ?File, Edit, View, etc.? but I can?t find anything that relates to the problem. I think perhaps I somehow accidentally chose some option to enter the stripes but if I did I don?t know what it was.

I am not too big on computer fixing but I wonder if I might solve the problem by simply deleting and then reloading the Canon program on my computer? It seems to me that would be starting all over with everything correct. What do you think?

Below are the specifications for my computer.

Can you help me correct the problem? Thank you for any information.

Don Lytle
dlytle@bright.net


MY COMPUTER INFORMATION

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name DONALD-A3CFCBCF
System Manufacturer Dell Computer Corporation
System Model Dimension 3000
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2792 Mhz
BIOS Version/Date Dell Computer Corporation A02, 11/8/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name DONALD-A3CFCBCF\Donald Lytle
Time Zone Eastern Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 616.41 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.28 GB
Page File C:\pagefile.sys

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Collapse -
Re: printer.
by Kees Bakker / November 2, 2009 3:34 AM PST

Things to try:
- print head cleaning via the regular printer menu
- print head cleaning with a special cleaning cartridge
- a new print head (if it's a customer replaceable part)
- a new printer

I don't think that reinstalling the driver and switching to another Windows account will make any difference. But it's so easy to test that I wonder why you didn't yet.

Best of luck.

Kees

Collapse -
Yep, I couldn't agree more, and I would add
by MarkFlax Forum moderator / November 2, 2009 6:33 PM PST
In reply to: Re: printer.

may be the black ink cartridge is running low.

But the first step is as Kees says, clean the print head using the printer's own maintenance software.

Mark

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