Samsung forum

General discussion

Blackout in my Samsung Series 4 LCD TV 37"

by rjeaguirre / December 2, 2009 5:05 PM PST

i encountered a problem with my 15-month old Samsung tv when i turned it on and it was just black. at first there was a split-second twitch of a picture then it went black but the audio is okay. i asked samsung guys to service it and they brought a main board and power supply board to test. but both replacements didn't work and they said the only remaining option is to replace the lcd panel which costs around the same price of a new lcd tv. is there any other way to resolve this? i am really disappointed because i barely use the tv and it is not covered by the warranty anymore. please help. thanks!

Discussion is locked
You are posting a reply to: Blackout in my Samsung Series 4 LCD TV 37"
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Blackout in my Samsung Series 4 LCD TV 37"
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Up
by rjeaguirre / December 3, 2009 1:45 PM PST

follow up on this.

Collapse -
Blackout in my Samsung Series 4 LCD TV 37"
by Samsung_HD_Tech Samsung staff / December 6, 2009 8:05 AM PST

rjeaguirre,

If you have the service ticket from the repair, I may be able to look into this. Otherwise, I can't provide anything outside of what the Customer Service center can offer.

--HDtech

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!