"I?m unable to reboot. My OS is 2000 Pro"
That, in a nutshell is all I can use from your post. But it lacks detail about the failed boot. For instance if the screen never shows a logo or BIOS screen then we are looking at hardware failures.
If you can't boot the Windows 2000 CD, then we have possible hardware failures.
Use a lot more words to describe "unable to reboot".
PS. We most likely can't get back to exactly before the crash since most don't backup their system. Hard disks can stop spinning and that's why we prepare. Some are not ready...
BLACK SCREEN SYSTEM CRASH (ohmygod!):
My system just crashed on me and I?m unable to reboot. My OS is 2000 Pro and I have Office 2000 Pro.
While I was burning a CD, I foolishly tried to access some high-end .JPG photo files (1-2MB each). Well, my monitor screen went black and the computer seemed to die. Repeated attempts to reboot proved futile. When powering up I got the Gateway logo screen and the bootup progress bar only got half-way across before stopping.
I have no idea what damage has been done to my system. BTW, I have a circa 1998 Gateway 450MB Pentium II with 512 RAM. I have two separate resident hard drives:
Master ? Drives C and D (about 30 GB overall)
Slave ? Drives E and F (about 80 GB overall)
[ Fortunately, my son has a spare bare-bones computer, which I?m using now. ]
What I need to know is: (a) how to determine the extent of damage to my system; and (b) how to recover my computer to pre-crash status.
Any assistance ? direct and referral ? that anyone can render will be greatly appreciated.