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Black Screen of Death Help!!

Feb 16, 2015 11:36PM PST

Windows 7 ultimate 64bit with 3 internal hard drives ubuntu 14.04 and windows 8, 8 gigs of ram, intel core(TM) i7-3770 cpu @ 3.40 GHz

I was following somewhere on here how to change fonts on my windows 7 ultimate 64bit and did it through personalize>windows color>advanced and after i did i logged out then back in to see changes but i got a black screen with only my cursor i tried going to safe mode and doing a system restore (because i created a system restore point just in-case this happened) but that did not work and i tried last know configuration which did not work either so what else can i do to fix this?
Thank You in advanced
BTW i can't go back into any safe modes and i tried all knids of scans on command prompt like "chkdsk /f/r" which said it could not fix all of the problems and SFC /Scannow which came out fine still no dice please help.

Discussion is locked

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Busted OS?
Feb 16, 2015 11:42PM PST

Since you can't go back into any safe mode you are looking at a damaged OS. Time to salvage what files that are not on backup and restore from your last good OS image.

Yes, we all wish MSFT would have provided a better repair method but they do offer a pay for support system if you don't agree with the do over. Last time round a client paid about 500 for that to save the OS. Can't write it was worth that.
Bob

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re:
Feb 17, 2015 2:47AM PST

TY for your response i actually know it can be repaired i been doing this for years tho this is a new issue to me and want to learn how to fix this so the more feedback i can get the better this will be my ultimate project Happy
i know i can reformat and that would fix it but i want to save it without having to do that, that's always the LAST resort so please keep'em coming guys TY again Happy

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The thing is, this one is deeply busted.
Feb 17, 2015 2:52AM PST

Since none of the modes work we are left with very advanced methods that I don't dive into here. That is, the use of "loading the Hive" from another Windows OS is in itself documented but there is no "do this" after we get there. What we do there depends on the damage done.

Your lead item sounds like you took a shotgun to the registry or fonts and now want a fix for that.

Sorry if this one looks too far gone and that Microsoft's repair system on this OS is not that great. You can try the old "repair install" but given the story I don't give it much hope.
Bob

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re:
Feb 17, 2015 4:08AM PST

i tried booting into kaspersky rescue disk and went to the hive the only thing i knew to check there was the shell and making sure it was there and the value was explorer.exe which it was was that what you were referring to?

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That's one of thousands.
Feb 17, 2015 4:11AM PST

The registry is pretty vast which is why no one can write what to do after loading the hive. To fix such you have to have an idea of what you changed in the first place. As it stands there is no tool to date to press the registry back to safe known values. Even if there was, folk would not accept the consequences.

Nod to the old repair install and hope.
Bob

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sounds like an old trick
Feb 17, 2015 2:54AM PST

where someone tricks you into setting the foreground and background to the same color.

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hmm
Feb 20, 2015 11:50PM PST

im not sure i follow, got any idea on how to fix it?

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If it's a recent change, system restore would work.
Feb 21, 2015 12:58AM PST

But the clue that's not it but a blown OS is that all modes fail.

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re:
Feb 21, 2015 1:19AM PST

im able to bring up sticky keys but there no link on it,
funny thing, i got the black screen on my other hd windows 8.1 yesterday but i was able to fix it by on windows 8.1 you can hit ctrl+alt+delete and get the power button to restart and by holding shift while hitting restart you can get the menu to go into system restore which is how i fixed it.
there got to be a way i just know it!

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can you pull the drive?
Feb 21, 2015 3:18AM PST

and put into another computer that is booting OK and run malwarebytes and other antivirus and anti-trojan programs on it, to clean it? You can also use a LIVE DVD for some linux distro, and while it's live install the CLAM AV and it's graphical front end by using the package manager and run that against the drive too, and clean it.

Once you know it's clean, it may boot up then, or allow you to get into the system and repair it that way.

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Here you write you fixed it and then confusion.
Feb 21, 2015 3:23AM PST

There is no procedure for repair of a blown Windows OS that covers all possible damage. That is unless we count a repair, parallel or repair install.

You will get clients that want a banged up OS fixed so you get them to agree to make the call to Microsoft using their CC and pay for the work.
Bob