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Question

Black screen in safe mode

Sep 16, 2015 3:32AM PDT

Hi,

in msconfig I made the pc to boost in safe mode every time. But when i boost my pc, the monitor is completely black all the time. I hear the fan start running, but the monitor is black from the start. No motherboard logos, no bios, nothing.

I think it might be a problem with safe mode communicating with my monitor or graphics card. My friend suggested my motherboard somehow fried.

Appreciate any help, thanks!

p.s. I'm running on Windows 7, Nvidia GTX970 (or similar)

Discussion is locked

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Answer
Additional technical info of my pc
Sep 16, 2015 4:01AM PDT

PSU: Corsair ATX 2.31 VS Series 650W
Graphics card: Gigabyte GF GTX970 4GB GDDR5 PCIE
Processor: Intel® Core i7-4790K 4.0GHz 8MB
MB: MSI B85M-G43

Additional info:
Cooler Master Force 500
Kingston 16GB DDR3 PC12800 CL10 DIMM
Western Digital CAVIAR Blue 1TB SATA 7200RPM 64MB
A-Data SSD Premier Pro SP900 256GB SATAIII

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Answer
Re: black screen
Sep 16, 2015 4:04AM PDT

If your description is right, it's a hardware issue indeed, because the Safe Mode is a Windows thing and the motherboard logo and bios output are shown before Windows is even started.

Kees

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Answer
" monitor is completely black all the time."
Sep 16, 2015 5:31AM PDT

Ouch, since BIOS and more show before Windows starts this does sound like a hardware issue.

Now that you are looking at a failed PC, try to get it to beep by unplugging everything but CPU, HSF, PSU, Speaker and the power on button.

If that doesn't beep in protest it's something in the parts left. No display required.

The parts look quite new so even this much may not be required. A machine with these parts is well inside warranty so let them fix it.