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Question

Black screen after Windows 10 Reset and after

I have a Windows 10 Desktop Computer with a
B150 Pro Gaming Motherboard
ASUS GeForce GTX 1060 3GB
1TB HDD
8 GB RAM HyperX Fury

My monitor is a Samsung SyncMaster BX 2035
Using a DVI to HDMI display cable

My PC is new, got it last Thursday, December 15th, 2 days in I choose to perform a Factory Reset. I choose the option to keep my personal files and reset everything else.

As soon as I click the Reset button, and the PC begins to Reset, My Display goes off, my monitor goes into Power Saving mode; I thought that was normal and it was resetting so I went to bed, the next morning I wake up only to find it still black, assuming it is over as it should be; I restart the PC, only to find that the display is still not working.

I tried to use the integrated Graphics card in the Motherboard but still no response.

I attempted all the fixes I saw, Clearing the CMOS, Cleaning the RAM and placing it back, using a different monitor. But none worked.

The PC boots up and the lights go on and I hear the fans but no display still.

I hope to get a response as soon as possible.

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Clarification Request
If you don't get the PC"s BIOS or Splash Screen

In reply to: Black screen after Windows 10 Reset and after

The issue is not Windows. Google up The Dead PC for examples of finding the bad part.

-> Just in case, UNPLUG ALL USB ITEMS (keyboard and mouse too!) and try again.

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Clarification

In reply to: If you don't get the PC"s BIOS or Splash Screen

I have unplugged all the ports like you said and tried, still nothing, and I have checked to see the monitor if it is broken or not, and it is not the issue as it works well, I used the same cable too.

I have given the PC to a technician in fear of doing damage or anything else. I will be recieving it the day after the day I delivered it.

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Thanks for trying that.

In reply to: Clarification

I fear it's a PC issue and not Windows 10. Just bad luck that it failed on reset.

All Answers

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Answer
Monitor

In reply to: Black screen after Windows 10 Reset and after

Since your monitor has a dvi input and your video card has a dvi output why are you using that converter cable?

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Cable

In reply to: Monitor

The cable I recieved with the monitor is a DVI from screen to HDMI in the PC

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