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General discussion

Black screen

by bugaloo3 Sep 20, 2010 2:26AM PDT

Hello. I have a Dell desktop and when I turn the power on it says that primary and secondary drives not found. It gives me the options of F1 or F2. Nothing works. Just goes back to this screen. Does anyone have a clue as to what is wrong. Thanks a bunch.

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1 Posts

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Sounds like a dead hard disk. But

by r. proffitt Forum moderator Sep 20, 2010 3:55AM PDT

You said nothing happens. By that do you mean that F1 and F2 don't work either? It matters since some Dells need the BIOS just so to list the hard disks. But your post is too light on details (no exact model number) or what hard drive model and connection as well as what OS was running.
Bob

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