Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Black screen

Jan 24, 2010 6:31AM PST

This problem has me baffled..... I start up my laptop and go in as usual... well almost usual.... I only go in to a black screen with pointer... I can get into safe mde without any problem. but when I go back to normal mode I only get the black screen with arrow...

Windows vista
AMD turion 64 x2
Compaq computer

Brett

Discussion is locked

- Collapse -
Try this.
Jan 24, 2010 6:38AM PST

Unplug all USB things.

- Collapse -
nothing connected...
Jan 24, 2010 6:58AM PST

only thing I have in the computer is the power cord.

- Collapse -
Then in safe mode.
Jan 24, 2010 7:38AM PST
- Collapse -
All diabled.....
Jan 24, 2010 7:43AM PST

That was the first thing I did... I went in to the msconfig and disabled everything.... Still same problem...

oompaq Presario V6000

- Collapse -
The v6000 suffers the same symptoms of
Jan 24, 2010 8:33AM PST

The dv6000 and dv9000s. http://www.google.com/search?q=V6000

"There is no video on the computer LCD panel or external monitor."

Sorry to write that this is a well known problem. It only gets worse. See if your model is included.

I know I may be asking a lot, but the model number would be good to share.
Bob