Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Black lines on Samsung plasma

May 2, 2015 7:51AM PDT

I have a Samsung plasma PN51D7000FFXZA. Last night, after less than three years of use, a sharp black horizontal line popped up dead center of my screen. After speaking with Samsung service reps, the cost of the repair will nearly equal the price I paid for the tv ($1300). I loved this tv, but am sorely disappointed that something I spent this much on failed so soon (the wireless internet actually failed years ago, but I didn't mind). I understand that I am well out of warranty and do not expect a new set or a free repair, but I would have appreciated anything from Samsung to indicate even their slightest effort to keep a customer happy. Needless to say I don't intend on ever buying a Samsung product again and would recommend the same to others. The tv was beautiful while it lasted but for the price, it didn't last nearly long enough.

Discussion is locked