Strange indeed, I've never heard of it.
1. Accept the situation. Don't cry. Nothing goes wrong, it's just annoying. Does it happen also in MS Word - or don't you have that program?
2. Have a look at the faq on www.hp.com. It could be a known problem with a known solution.
3. Contact HP tech support. During your warranty period calling should be free.
4. Return the printer. Chosing between this printer and duplicated font or another printer (try another manufacturer) without duplicate fonts can lead to this result.
5. Possibly HP tells you this is a Windows-98-only problem and doesn't occur in Windows XP. Then you've got another choice to make.
My feeling is first #2, then #3 and then, if no solution, #1. But your feelings might be #4 or #5 in stead of #1. And that's understandable also.
Biggest Threat to Mankind, since Godzilla Invaded Tokyo
Last week I bought a new Hewlett Packard Laser Printer,
On installation of the software from the accompanying CD, I found that on my WordPad application
(Windows 98 / SE), all the installed *.ttf Fonts now
are listed twice and in addition have the added word (Western).
Thinking that perhaps the software has a bug , I downloaded the drivers from HP site and after un-installing the prior version, installed the drivers plus
Add-on USB port drivers from the downloaded files.
No Luck. The monkey was still there.
There is no entry in Registery to remove these duplicate
enteries plus the word: (Western). I am pretty good
in editing the registery.
After many other tries and experiments, I found that
the culprit is some *.dll / *.exe file from the new software. As soon as I select this Printer as Default -
the double enteries in WordPad appears. On un-checking, the enteries dis-appear. This software was written
Tokyo was saved from the wrath of Godzilla by Mr.
Raymond Burr and his friends. Is there a Jim Dandy
at this forum, who can come to my rescue ?
Fankie - Almost in Tears
April 27, 2006