The units received a firmware update, and yes the bezel stickers were pulled off in the process. I'm not sure why that is, but it was done by us in the process of updating televisions before they went into distribution.
If you're concerned about buying a new, refurbished or used model, I would definitely recommend considering a Samsung Authorized Reseller, which includes many of the "big box" stores, as well as Club stores, and their associated online stores.
There have been some instances where people have saved a lot of money price comparison shopping only to find that their "never heard of before" seller was selling refurbished units with no return policy and not disclosing the refurbished unit's 3-month warranty. (All of a sudden, saving $100.00 wasn't worth it). Naturally, we can't control that, which is why I recommend sticking with a reputable reseller.
If you are an online shopper, we have put together a logo for authorized resellers to use on their webiste, as well as a list of known online retailers that will conduct business accordingly.
Bezel sticker or no bezel sticker, you'll have some extra reassurance that you're not receiving questionable goods.
I hope this sheds some light on the process. We don't want you to receive used goods as new either. So we do what we can on our end to assure that.
I plan to purchase a 46"850
but i keep running across forums talking about missing sticker and if its a new or used model.
i read a post here hat had a tech respond and help with questions but never got to a final answer about the bezel sticker. here is the thread link.....
it would be nice and most appreciated if we could get a final answr to whats going on witht he missing stickers on the bezel and if it means used or what?