Best options for dongol connection

Mar 22, 2018 2:22PM PDT

So around a week ago, I had to delete my network adaptors in my device manager due to a problem with Windows 10 (surprise surprise).

However, being my un-witty self, I forgot to screenshot or save my settings in my network adaptor and now my wifi is absolutely terrible again after fixing it a while back.

I use a wifi-dongol to connect my gaming computer to the router.

The two adaptor cards:

802.11n USB Wireless LAN Card
802.11n Wireless LAN Card
My router is the Virgin Media Superhub (its not to super, very un-super).
DOCSIS 3.0 cable modem functionality (also fully compatible with DOCSIS 1.0, 1.1, 2.0)
24 bonded downstreams
8 bonded upstreams
Four ethernet 10/100/1000BaseT ports
Wireless b, g, n capable in 2.4GHz band plus wireless a, n & ac in 5GHz band (Dual-concurrent frequencies)
Five internal antennas
Up to three spatial streams in the 5GHz band
Supports WEP/WPA/WPA2 wireless security encryption
Supports WPS push button synchronisation
Built-in router, DHCP and firewall which can be customised and deactivated
Virgin Media customised housing
External power supply (12v 1.5A)

Now, my question is, what settings do I use in both of my Wireless LAN Cards, the only connection I get is 5ghz, but I am really struggling to get my optimum connection again.

What should I set my AP Force Mode to?, My country region values? etc.

If any more details are needed feel free to point out and I will add, thanks for help in advance.

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Clarification Request
After setting up our entire office on W10.
Mar 22, 2018 2:43PM PDT

Plus some hundred others I have yet to have an issue with USB WiFi adapters (dongol?)

But when we install or upgrade to 10 we would always be sure the BIOS is current, motherboard drivers are current (no, you can't use the Microsoft Update Driver button.) And usually that's enough.

At no time have I had to play or adjust other settings.

Now there can be an issue if the router on 2.4GHz is out on channels past 11. Do you know what channel it's on?

Also, I have yet to find W10 to be a factor in WiFi setup. That is, unless the adapter has no W8, or later driver. I have to repeat that drivers continue to be the problem and not the OS.

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Mar 23, 2018 10:23AM PDT

We call it a dongol here in Scotland.
What do you mean by BIOS?

My connection to the internet (only on this computer) is terrible. You said there is an issue with the 2.4ghz connection, it can't be that, as the router only supplies a 5GHz connection, so I just made it to only pick up 5GHz signals to avoid packet loss(all though it doesn't take all packet loss away).

I'm not saying windows 10 is the issue with the internet, i was only saying cause a windows update made me have to uninstall my adapter drivers on my computer.

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reply 2
Mar 23, 2018 10:39AM PDT

My mistake, there is a 2.4ghz connection, but for an odd-reason, my computer doesn't get it.

I can use 5GHz channel only fine
I can use 5GHz and 2.4GHz together fine
But if I want to use only 2.4Ghz i cant.


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Since you have scenarios that work.
Mar 23, 2018 10:53AM PDT

I have to write to use what works. It beats having to change hardware or deal with BIOS and drivers.

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Mar 23, 2018 12:48PM PDT

what do you mean?

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What was unclear?
Mar 23, 2018 12:57PM PDT

I read you had 5GHz working. The 5 and 2.4GHz fine, so why bother with the one setting that doesn't work?

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I don't think you read anything i have said
Mar 23, 2018 1:56PM PDT

"I have to write to use what works" doesnt make sense

My problem is:

My connection is awful; already made this clear.

I am looking for a fix for this; we have now discovered although i SHOULD get a 2.4GHZ connection, that i dont have that.

5GHz connections are meant for phones and tablets

2.4GHz is meant for PC's and TV's, Consoles etc

I am looking for a FIX.

Have you ever seen this before?:

Post was last edited on March 23, 2018 1:58 PM PDT

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When you write it's fine.
Mar 23, 2018 2:10PM PDT

I can only read what you did write.

That aside, where is it written that 5 and 2.4GHz were meant for specific devices?

YES, I've seen that control panel and in decades of WiFi and router work, I've never had to change those settings. My background includes writing code for routers.

We've kicked around a few things but if you find your router and dongle don't work well together, then add a new router or even a ROUTER AS A WAP (see google.) You can't fix a bad router. No one in decades of my work in both coding and engineering has fixed a bum router (we replace them or move in a WAP.)

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Common Knowledge
Mar 23, 2018 2:55PM PDT

It's common knowledge what 5ghz and 2.4ghz is made for. I learned it in school only two years ago, all it takes is a quick google.

I don't think you understand man, the router and dongel worked FINE. I then had to reset my settings for adapter now they are BAD. I need the settings that makes them good again, or a fix as to what is stopping my computer from picking up the 2.4ghz connection

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Show us where 5GHz is for...
Mar 23, 2018 3:05PM PDT

phones and tablets. You seem to have it working so the 2.4 is not a problem? What is the reason for having 2.4?

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i need 2.4
Mar 23, 2018 3:09PM PDT

2.4 GHz connection supplied me the best connection, the 5ghz has a very weak connection and is designed for long distance things, such as using phones tablets etc

I have a connection working, but its a very BAD connection.
I don't know how much i need to stress this.

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Have to agree with Bob.
Mar 23, 2018 3:16PM PDT

"Use a router as a WAP. This will boost your signal around your home.

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Let's be clear. And time to fix it.
Mar 23, 2018 3:18PM PDT

Go get a WAP or use a router as a WAP. No one in over a decade (this means never) fixed it with those settings.

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I fixed it previously
Mar 23, 2018 3:44PM PDT

I fixed it previously with those settings; whats a WAP?

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Mar 23, 2018 3:46PM PDT

Is a Wireless Access Point.

But first if you did it before, just repeat what you did.

Long ago, routers didn't have the WAP inside the router so you would get a router and add the WAP. In your case your ISP router looks to be problematic so you add a WAP or use another router as a WAP.

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Mar 23, 2018 3:53PM PDT

Is a Wireless Access Point.. You use this to get a better signal around your home, Google "using a router as A WAP".

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not an option
Mar 28, 2018 10:58AM PDT

this isnt a viable option

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Where it is written 2.4 is for only certain machines?
Mar 23, 2018 3:25PM PDT

Specific machines. At the office and just about everywhere else we use the best connection we can.

You wrote that you had fine and then NOT FINE scenarios then claim I didn't read your posts. OK, now it's my turn. Read again. Where is this written that 2.4 is for some class machine and 5 for another?

This would be big news.

Note: Edited the title.

Post was last edited on March 23, 2018 3:43 PM PDT

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Please stop responding.
Mar 23, 2018 3:47PM PDT

Sir, if you aren't going to read what I am saying im not going to bother replying, i am trying to get help and you are really just not helping.

For the last time:

Connection was fine
I then had to reset my adapter settings after previously changing them to get the optimum connection.
After reseting, my connection is really bad, and i no longer get a 2.4 ghz connection, only a weak 5ghz connection

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Will do.
Mar 23, 2018 4:00PM PDT

I subscribed to see how you fix this one.

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Apr 6, 2018 11:05AM PDT

still needs fixed!

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