Best Buy will still you blind. Here's what happened to me. In Sept. 10 I bought a dell laptop. I bought the extended warranty to cover accidental damage. A month later I was being a really good girl and had the laptop in a padded carrying case sitting on my passenger side car seat. I had to slam on my brakes and while the padded carrying case stayed neatly in place, I hadn't zipped it shut so out shot the laptop onto the floor of the car. After turning it on the screen would blip blip blip so I took it to Best Buy to have it fixed under the extended warranty. After another month I got a voice mail saying the manufacturer had no parts to fix the new laptop so they chose to let me replace it with a different one. So I go back to Best Buy to get a replacement computer only to find out that the extended warranty was cancelled, and if I wanted a new extended warranty I would have to pay another $250 for it. I was furious. The clerk said some rude things about my not understanding how things work now days so I told her to not make value statements about my opinions. I am still furious with them. When I pay my auto insurance premium then have to file a claim, I am not charged another premium for that month. So for Best Buy to call it insurance, or a warranty or whatever, is a total lie. All it is met to do is get you to bring your computer in for repairs, and then collect another $250 off the original sale. I'm done with Best Buy. I give them an F on their integrity and an F on the treatment issued out by their Geek Squad.