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BENQ DVDRW - no sound

I get no sound from films but music plays ok. Any iseas please.

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In reply to: BENQ DVDRW - no sound

Well let's start from the begining. First thing to ask is what kind of putter is this?? store bought or home built??? Now the second is did you have sound at any time??? Is there software for you dvd?? If so did yoi try to use that???You say music plays ok is this through the dvd??

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I had same problem

In reply to: hi

I just got a Benq myself and had the exact same problem. I also could play music fine. I called Benq support and had them stumped also for a while, the problem was I was trying to use my existing player to try to play it, I also tried Windows MP and that didn't work. You have to use the player software that comes with it, I think mine came with a Nero suite. Open that and select DVD and there should be a "Play Video" icon.

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