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Before install a newer version of Norton AntiVirus..

should I need to remove its previous version first?

Thanks for the help!

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Re: Before install a newer version of Norton AntiVirus..

In reply to: Before install a newer version of Norton AntiVirus..

Yes. Go to Start menu, control panel, add/remove programs and uninstall there.

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also

In reply to: Before install a newer version of Norton AntiVirus..

uninstall live update and live reg which are also in the add/remove programs
Peter

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Re: also

In reply to: also

I would assume the WMI Update too?

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Re: Before install a newer version of Norton AntiVirus..

In reply to: Before install a newer version of Norton AntiVirus..

What are the instructions? Did you go to the web site and check? Almost all programs will warn you during the installation if an old version is found and needs to be removed.

Be advised, completely uninstalling most Norton products involves more than just removing it through the add/remove programs. I've had to do a search and manually delete files and folders. I also had to go into the registry and remove all entries left behind to completely eliminate it from my system.

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(NT) (NT) Agree!! I found the extra cleaning is needed. :)

In reply to: Re: Before install a newer version of Norton AntiVirus..

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Re: (NT) Agree!! I found the extra cleaning is needed. :)

In reply to: (NT) Agree!! I found the extra cleaning is needed. :)

I've also followed the instructions Aussie gave me using the advanced find on the folders menu, and on some of the Norton/Symantec files that are found Windows won't let me delete them!!! Registry files included...Not even on a re-boot??

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Re: Before install a newer version of Norton AntiVirus..

In reply to: Before install a newer version of Norton AntiVirus..

Dear Strad:

To remove Norton from your system, please see my postings here : http://reviews.cnet.com/5208-6142-0.html?forumID=5&threadID=42240&messageID=497232 and here : http://reviews.cnet.com/5208-6138-0.html?forumID=31&threadID=36637&messageID=494067

As for the difficulty removing Symantec entries from the registry, make sure you set the permissions so you can delete the entries. When you are told that you can not delete a given entry, right click on the entry. Go down to permissions click on permissions, then click on the box that says allow. Now you will be able to remove the entry.
Best,

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