Hopefully you'll hear from them shortly.
I upgraded my listing to premium but nothing has happened beyond a new listing being added to my account and marked as a basic listing with pending status. My original listing is still there as well.
My intent was to upgrade my original listing to premium and to also update / modify it to reflect that I am now shipping a new version.
I have submitted 2 questions (same thread) on the email support form and I have checked the history and there is no response from the folks at cnet.
My case number is 100729-000182.
Could you please pass this along?