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Beagle.J Keeps Popping Up!

I am running Norton Corporate on my Windows XP but every time I go online, I get Beagle.J. The Norton window pops up once every time I go online whether I've opened Outlook Express or not. Where is this thing coming from and why does it pop up only once each time? Norton deletes it but then says Access Denied.

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Re: Beagle.J Keeps Popping Up!

In reply to: Beagle.J Keeps Popping Up!

Leah~1125, Follow the Removal Instructions at the link below including the disabling System Restore and restarting your computer then run a full virus scan. There's also a link to a Removal Tool if needed. Once you get rid of it completely turn on System Restore again.

http://www.sarc.com/avcenter/venc/data/w32.beagle.j@mm.html

HTH,
Tufenuf

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Re: Beagle.J Keeps Popping Up!

In reply to: Re: Beagle.J Keeps Popping Up!

Hi Tufenuf,

Thank you for your help. I've run the Symantec removal tool and scan 3 times already and it always comes up clean. I run the Norton deep scan and it says there is no virus but the window pops up every time I go online to say I've been infected. Can anything else be done?

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Re: Beagle.J Keeps Popping Up!

In reply to: Re: Beagle.J Keeps Popping Up!

Leah~1125, If the virus is showing up in your Volume Information/Restore directory the only way to get rid of it is to turn off System Restore then restart your computer. You should then do a virus scan and it should come up clean. If it does come up clean turn System Restore on again. Antivirus Programs cannot remove virus files from System Restore as it is protected by Windows.

Tufenuf

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Re: Beagle.J Keeps Popping Up!

In reply to: Re: Beagle.J Keeps Popping Up!

Hi Tufenuf,

I've done that three times already and still it was popping up. Finally I had enough. I shut off everything and went through every single file and folder on the hard drive and I found at least a thousand files from Beagle.J. I manually deleted every single one of them. I haven't seen a popup yet, this time around. Hopefully I've killed it!

Thank you for your assistance.

Leah

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Re: Beagle.J Keeps Popping Up!

In reply to: Re: Beagle.J Keeps Popping Up!

Leah, Glad to see that you got rid of that virus and Thanks for posting back to let us know.

Tufenuf

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