Just wondering, did your cellular provider refuse to fix the problem under warranty or did you buy the phone from another source? I am not trying to make an excuse for poor customer servive.
In Sept 2004 I purchased a Samsung D415 cell phone - the handset completely discharges the batteries within 14 hours of standby mode, talk time about 5 minutes. I?ve purchased 3 batteries. It's been to Samsung Repair in Texas twice now, shipping at my expense, for average of 7 weeks per visit, average ?hold time? to speak with next customer service representative 20 minutes, etc. It?s June 17, 2005 and it STILL doesn't work.
Samsung will not repair/replace their product.
So if your Samsung cell phone works - great! If it doesn't ? you?re in for a world of frustrations because the Samsung Repair customer service process is pathetic !!

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