jlight75,

The Blu-Ray update should have identical results if installed properly. If you update via CD, remove the CD when the drive kicks it out (and it will during the update). If you're updating via thumbdrive, do it with an empty tray so that when the unit restarts, it boots into the menu.

Outside of that, if it still doesn't play Blu-Ray discs, then I would recommend having the unit serviced.

--HDTech