I've had the same problem with my 3600. I will be sending it into samsung within the next couple days. If you search through these forums you will find a ton of threads with the exact same problem as you describe. Its a defect with the player, and we will have to pay for the labor to fix it. Isnt that GREAT customer service!!! You can get a new 3600 for $199. How much do you think it will cost to ship, fix and return ship this thing? Samsung is not worth the hassle.
I purchased the blu-ray a couple of months ago (8/09). Finally just got around to hooking it up (12/17). I also bought a new samsung series 6 tv. Everything was working perfectly and looked amazing! Then...NOTHING....
When I set the system up last week, it automatically saw that the firmware needed updating so I did.I was watching movies via netflix and blockbuster without any issues. YouTube and Pandora were fine. My own bluRay disks were playing with any issues.
This morning I ejected the disk out and wanted to listen to pandora and now the blu-ray just says "LOAD" and the tv can't "connect" to the blu-ray. When I have the tv on blu-ray it's all pixelated or static.
When the blu-ray is on, I only get "ON" OFF" or LOAD on the front of the players panel. I switched out HDMI cables, powered everything off and restarted and still it's not connecting. I downloaded the firmware to a CD - thinking maybe I can just re-load that but the player doesn't even recognize that a disk has been inserted. It's like it died.
Any help is greatly appreciated.