TVs & Home Theaters forum

General discussion

BD P3600 Problem with NetFlix

by cabissi / July 27, 2009 11:32 AM PDT

I purchased my player this weekend and have encountered this strange problem. I am able to connect to the network via wireless and I also tried a wired connection with the same results. Although the unit passes the network test, when it connects to NetFlix it identifies the movies that I have entered into the cue for instant viewing, but here is the problem. All of the movies and shows appear as gray boxes with the words no image available on them. Then when I select one for instant play, after several seconds I get the message that this title is not available for instant viewing. This happens with any title I try it with. I have deactivated the account and reset the machine and the same problem happens. I have absolutely no problem with Pandora. A laptop on the same connection connects to the internet and NetFlix without a problem. I am about out of ideas. Anyone have an idea of why this is happening and even better, how to fix it? Sad


Discussion is locked
You are posting a reply to: BD P3600 Problem with NetFlix
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: BD P3600 Problem with NetFlix
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
bd600 problem with netflix
by janirminvielle / July 29, 2009 4:09 AM PDT

I just set up the LG BD90 wireless. Just an idea, check to see if there is a firmware update available and let the system download it . Your problem sounds like it isnt getting the fll download form netflix

Collapse -
Thanks for the suggestion
by cabissi / July 29, 2009 6:37 AM PDT

You raise a good possibility which I definitely considered. I have checked for updates two times and there are none available.

Chris A.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.