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General discussion

BD-P3600 audio delay on blu-ray discs and Netflix streaming

by kazwerd May 30, 2009 12:41AM PDT

I purchased my BD-P3600 player two days ago and connected it directly via hdmi to my new Panasonic V10 50". HDMI cable is Monster labled for blu-ray: 1080p, 120hz, 10bit color. There is a noticeable delay from video to audio - lips don't sync with voice. No difference using RCA cable. I tested the TV with an old DVD player - no delay.

I called Samsung. 1st tech rep had me reset the player with no improvement then suggested it was the TV's issue. 2nd tech rep had me reverse the hdmi cable and said he'd not heard of delay issues with blu-ray players. I've swapped out hdmi cables with no improvement.

I'm finding a lot of similar delay issues reported in this forum. Does anyone - Samsung staff or user - have a solution for me? I'll return the player this weekend if I can't figure this out.

Discussion is locked

151 - 180 of 152 Posts
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Firmware 1.04
by soundgarden1 Sep 10, 2009 12:04PM PDT

xraffle,

Thanks for the great information!!!!! This is what this forum is all about; sharing knowledge! I have informed all of my clients NOT to perform any firmware updates... until I am certain that all issues have been fixed, and no additional issues will be added. A major pain in the neck is that every time you turn on a connected Samsung player, a pop-up window appears indicating that 'A System Update is Available - Do you wish to update?'... it's very annoying, and customers must select 'no' each time they turn on their player. I don't think it is wise to perform any firmware updates initially, the track record of firmware update problems is too long to list... last year, for example, there was a firware update for Samsung BD Playersthat disabled standard dvd playback... until, a firmware update that corrected the firmware update was released shortly thereafter. More time on the test table is needed across the board from all manufacturers.

Thanks again!

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Audio delay with BD-C6900 Blu-ray Player
by GPWatcher Oct 21, 2010 6:30AM PDT

I?m experiencing the same audio delay as others have mentioned when watching a NetFlix streaming movie. I have a Samsung BD-C6900 Blu-Ray player and a Samsung PN63C8000 TV. Both installed on October 16, 2010. DVD and Blu-ray movies seem to be in-sync or very close to being in-sync. I?ve connected the Blu-ray to the TV via HDMI. The sound through the TV speakers seems to be in-sync. I connect the Blu-ray to the amp-receiver via a digital optical audio cable. I also tried RCA cables for audio between the Blu-Ray and the amp. The audio delay when watching NetFlix streaming movies is present when using either audio setup. The Samsung techs on the phone don't seem to be aware of this problem - which after reading all these posts seems unbelievable. For your lab case, try watching ?Three Days of the Condor? via NetFlix streaming video ? not the best movie ever made but a really good example of the delay. I?ve watched the same movie on my Sharp system using a Roku unit with the sound going through a amp-receiver and there is no delay.

I hope this helps as I too really don?t want to have to return the Samsung Blu-ray player.

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