Well folks I have finally thrown in the towel. I am done dealing with the three BD players I have (only paid for two of them). I just did the new firmware update and it seems to have fixed 2 of the players....maybe. The one in my bedroom is acting crazy so I ordered a new Panasonic. Thank god I will have one out of here. I will never buy another product from this company. I only wish Apple would come out with a blu-ray Take care folks and good luck with your products.