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BD-P1600 Gateway Ping (Completely different story)

by lqfocus06 / October 1, 2009 5:35 AM PDT

Hello,

Bought the Blu-ray player last mid-summer. Awesome player, I love it. Connects to my home network just fine.

But now, I'm currently attending University with my Blu-ray in my dormitory. And I can't get through the Gateway Ping, it fails there. I have seen in other threads, there's no solutions to my case. Maybe never.

I have seen a Tech dude here helping people and seems very helpful and may be understandable very well than Level 2 tech on phone.

When I hit the wall in my room, not getting past through the gateway ping. I have no access to the main router because as I already have mentioned, I attend to the University where they are strictly against routers in each dormitory due to past experiences the University had.

I understand that I had to disable the firewall and/or open up two-three ports to allow the Blu-ray player to get through. Unfortunately, the University is not allowed to disable the firewalls and not even open up any ports.

What is the solution here? I'm not going to add any outside internet to my Blu-ray player. I've already hit every walls here.

Gateway ping is not really necessary.

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Desperate
by lqfocus06 / October 1, 2009 11:04 PM PDT

Bump. I want answers. I'm desperate to get this working.

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BD-P1600 Gateway Ping (Completely different story)
by Samsung_HD_Tech Samsung staff / October 7, 2009 4:28 AM PDT

lqfocus06,

The best I can suggest is see if you have MAC addresses set to OFF and that the date and time is correct. If you can't access the router settings, I'm not sure what else I can suggest.

--HDTech

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Recommend
by lqfocus06 / October 8, 2009 1:08 AM PDT

Recommend Samsung to fix something like a log on to pass through a firewall. I'm not suggesting that Samsung needs to add Cisco Clean Access agent on the blue-ray player.

I'm suggesting to add something like when you log on the internet, and you need to access your online storage and the log in info required comes up and you type in like this...

user name: CAMPUS/name.name
password: xxxx

Under proxy settings, there's something like this on the blu-ray player, but it doesn't work for me, or I did it wrong.

Samsung needs to do something about this, fixing the firewall block, giving access to like log in or whatever.

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