I am receiving the same error listed above. Note my Samsung has worked with Netflix for 4 months.
All software updates ran. Router has been reset. Unit has been powered off and back on. Pandora connection works.
Then I performed a soft reset of my BD-P1600 ( hold FF for 10 sec ). It prompted be to activate my Blu?Ray to Netflix. I went to www.netflix.com/activate and was in the activation process when...
On my TV I received.
"Sorry, this device cannot be activated. For assistance, please contact Samsung Customer Care Center".
On www.Netflix.com I received.
"Your activation has completed."
Any thoughts for the both of us?
I had the netflix all set up on this unit and working fine, then I was away for a few days and I return to a message that says:
"Sorry, this device cannot be activated. For assistance please contact the Samsung Customer Care Center."
Really an incredibly helpful message, what with including the phone number and all. I tried to deactivate the device in my Netflix account (in hopes I could just run through the activation process again) but I still am getting the same message.