The BD-P1590 typically has a longer warranty than a month. If you called 800-SAMSUNG, did you get a transaction number? If so, post it here and I'll see if I can have someone in service review this situation.
i really wish i would have read the problems with this thing before i purchased it. Stuck in load screen I have had it for a little over a month now and samsung wants 86.00 to repair it. I wish i would have kept me receipt. Now i got a nice paper weight. WOW