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General discussion

BD-P1500 audio problem (?)

by tmmths Jan 2, 2009 2:24AM PST

I have the BD-P1500/XXA hooked up via HDMI to a Harmon Kardon AVR254 with video via HDMI from the HK receiver to Samsung HL61A750. Sometimes when pausing and then resuming a BR disk, I get "white noise" instead of the disk audio. IF I go to the chapters menu and select the chapter that I was at, the audio plays fine. This has happened using Dolby TrueHD and DTS-HD.

Firmware is up to date (done automatically, without incedent via network connection) and all video seems to be playing perfectly. Not the end of the world, but a bit annoying. Overall I am pleased with the 1500. For new technology stand alone player, it is working pretty well.

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Symptoms...

by Samsung_HD_Tech Samsung staff Jan 2, 2009 7:39AM PST

tmmths,

I haven't heard that before. Since it's end of day at the service department, I'll see if I can get an answer over the weekend by one of our specialists.

In the meantime, I apologize for the inconvenience.

--HDTech

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