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bd-c6900 - bad/no netflix connection. is there a solution?

by xrcjdx / September 7, 2010 5:14 AM PDT

bd-c6900 keeps losing the connection to netflix, or won't connect to netflix, or constantly buffers then loses connection, or locks up and nothing will cure the lock but a hard reset. samsung said newest firmware would solve the problem, but it didn't. comcast tested my connection and said over 10 mb was passing through the router. netgear said router was working flawlessly. netflix said signal was coming through top notch and wasn't an issue on their end. in fact, hd available movies were being streamed through at hd quality. i was able to watch a vudu movie stream through in hd with no problems, start to finish.
this is a big disappointment, and from all i've read looks like a samsung issue with netflix. for what its worth netflix said the occasional solid lock points to a problem with the samsung. i wish i'd read the forums first before buying. but for this issue - and unfortunately it is a major one that might cause me to return the machine - i am happy with the samsung. any further information or fixes you can let me know about would be appreciated.

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