General discussion

BD-C6500-XAA Will not upgrade firmware to 1015.4

Hello all

I tried downloading the newest firmware upgrade for my Samsung BD-C6500-XAA firmware. Am currently running 1015.2 and it will not let me upgrade to 1015.4 When I try to upgrade using the wireless network, I get the following error: "Model information in upgrade file does not match with your player"

I also tried downloading the upgrade file to a CD-ROM on my Mac and also on a USB thumb drive. I got the same error message using both attempts.

Any suggestions?

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Reply to: BD-C6500-XAA Will not upgrade firmware to 1015.4
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Any suggestions?

I am still hoping for some help with this. Any suggestions out there?

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BD-C6500-XAA Will not upgrade firmware to 1015.4
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It worked - thank you

I was able to get the firmware installed via USB once formatted to MS-DOS FAT. I am still confused why I wasn't able to install this via the internet, but I'm glad that I have it up to date. Thank you for the help!

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Glad you got it fixed, man

I had this exact same issue when I tried to update my BD-C6500 to 1015.4. Drove me nuts because the autoupdate was enabled, and would keep me from using the player. I could get in to, say, Netflix, but the updater would interrupt me as soon as I got into my queue. I didn't yet realize you could turn the auto update off, so it gave me fits trying to figure out how the **** to use my player. I finally got the update installed from a burnt CD, then realized I could have turned off the auto update, but by the time that happened, I had already decided that the BD-C6500 was my last Samsung product. Plenty of people make nice looking TVs and toys now. No need to suffer through horrible interfaces at this point.

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