Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

BD-C6500-XAA Will not upgrade firmware to 1015.4

by michael_colvin Oct 16, 2010 4:44PM PDT

Hello all

I tried downloading the newest firmware upgrade for my Samsung BD-C6500-XAA firmware. Am currently running 1015.2 and it will not let me upgrade to 1015.4 When I try to upgrade using the wireless network, I get the following error: "Model information in upgrade file does not match with your player"

I also tried downloading the upgrade file to a CD-ROM on my Mac and also on a USB thumb drive. I got the same error message using both attempts.

Any suggestions?

Discussion is locked

4 Posts
- Collapse + Expand Details
- Collapse -
Any suggestions?
by michael_colvin Oct 18, 2010 11:20PM PDT

I am still hoping for some help with this. Any suggestions out there?

- Collapse -
BD-C6500-XAA Will not upgrade firmware to 1015.4
by Samsung_HD_Tech Samsung staff Oct 21, 2010 5:48AM PDT
- Collapse -
It worked - thank you
by michael_colvin Oct 21, 2010 3:55PM PDT

I was able to get the firmware installed via USB once formatted to MS-DOS FAT. I am still confused why I wasn't able to install this via the internet, but I'm glad that I have it up to date. Thank you for the help!

- Collapse -
Glad you got it fixed, man
by pbmr Oct 21, 2010 5:03PM PDT

I had this exact same issue when I tried to update my BD-C6500 to 1015.4. Drove me nuts because the autoupdate was enabled, and would keep me from using the player. I could get in to, say, Netflix, but the updater would interrupt me as soon as I got into my queue. I didn't yet realize you could turn the auto update off, so it gave me fits trying to figure out how the **** to use my player. I finally got the update installed from a burnt CD, then realized I could have turned off the auto update, but by the time that happened, I had already decided that the BD-C6500 was my last Samsung product. Plenty of people make nice looking TVs and toys now. No need to suffer through horrible interfaces at this point.

Back to Samsung forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info