Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

bd-c5900 'cannot load disc....'

by andynnin Dec 13, 2012 3:44AM PST

hi.

had the blueray player for around 2 years, and we use it irregularly. unforunately now, it will not play any bluray, dvd, or cd... we just get the same screen message and it ejects the disc, i plugged in the LAN today and it downloaded and installed latest software, but still not result with issue.
i dont think its a software issue any way, and with a 2 year old around im thinking possible laser damage?

are they worth repairing? or just getting a new one?

Discussion is locked

1 Posts

- Collapse + Expand Details

- Collapse -

Re: bd-c5900 'cannot load disc....'

by Samsung_HD_Tech Samsung staff Dec 13, 2012 10:47PM PST

Hi andynnin,

I'm very sorry for any inconvenience this may have caused you. Unfortunately, this sounds like it may need servicing. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

Regards,
HD Tech

Back to Samsung forum