Computer Help forum

Question

Battery stays at 2% and doesn't charge

by rancake / July 8, 2013 10:56 PM PDT

So after a 5 hour blackout yesterday, my HP Pavilion dm1 refuses to charge more than 2 percent. Any help?

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Clarification Request
How old is the battery?
by wpgwpg / July 8, 2013 11:04 PM PDT

Batteries don't last forever. They're designed for 300 charge/discharge cycles, so if it's had that many, it's time to replace it.

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(NT) Almost 2 years now
by rancake / July 8, 2013 11:10 PM PDT
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2 years is about par for the course w/batteries
by wpgwpg / July 9, 2013 12:09 AM PDT
In reply to: Almost 2 years now

There are 730 days in 2 years, and the batteries are designed for 300 charge/discharge cycles. If you've used the battery on average once every other day, you're well beyond life expectancy for it.

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Before you give up....unplug the AC power
by VAPCMD / July 9, 2013 12:20 PM PDT
In reply to: Almost 2 years now

turn on the laptop and let it run down completely.

Give it a few minutes and then reconnect the AC power and see if the battery starts recharging

I've got an HP DV7T and was having a similar problem with the bigger battery I bought with the laptop so I tried a couple of things including reinstalling the power management SW. That didn't resolve it for me. I was getting ready to replace the battery but ultimately go it recharging like it should.

Let us know.

VAPCMD

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It turns off as soon as the plug is not in
by rancake / July 10, 2013 12:01 AM PDT

It's at 2% so without the plug, it dies

All Answers

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Answer
Looks to be too old a battery.
by R. Proffitt Forum moderator / July 9, 2013 12:23 AM PDT

The rating is 300 cycles or about 18 months and it's at 2 years. Try the LAST HURRAH please.

Unplug the AC, then the battery, press and hold the power button for 60 seconds, release then slip in the battery (DO NOT POWER UP THE LAPTOP!!!) then apply AC.

If it's going to charge it will at this time. Let it be overnight then boot.
Bob

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Answer
its your battery problem
by aashutoshbaral / July 12, 2013 2:01 AM PDT

let the battery be drained until your computer is unable to start after pressing the power button and the after a day or two,charge it.
if it doesnt help then be sure that either your charger is ruined or your battery(probably the battery).
thanks

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This advice is common and bad.
by R. Proffitt Forum moderator / July 12, 2013 2:17 AM PDT
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