Phones forum

Question

Battery Rapidly Drains

I am totally baffled by something. I have a Samsung Note 2 with Sprint and have noticed in the last couple of months the battery drains very quickly and takes hours to charge. I purchased a new battery thinking the old one was shot. However, now that I have a new battery in the phone nothing has changed. The phone is drained quickly and it takes overnight to fully charge it. I've read that it normally takes anywhere between 45 minutes to three hours to fully charge a battery. Does anyone have any ideas what is going on and how to fix this problem? I'm constantly shutting down apps running in the background so I don't think that is it. Even plugged in once the battery is drained the phone will shut down until it is charged more than 10%.

Discussion is locked
You are posting a reply to: Battery Rapidly Drains
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Battery Rapidly Drains
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
DId you start with a factory reset?

In reply to: Battery Rapidly Drains

That way we start without battery draining ad supported apps. Do not install any apps until your battery gets back to normal.

Collapse -
Battery Rapidly Draining

In reply to: DId you start with a factory reset?

Thanks for your reply. Factory reset? All I did was put the new battery in, fully charged it overnight and began using the phone as normal the next day. I did not install any new apps. The only ones on there are a couple of the ones that were on there originally like Facebook.

Collapse -
Then the news is not good.

In reply to: Battery Rapidly Draining

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

DEALS, DEALS, DEALS!

Best Black Friday Deals

CNET editors are busy culling the list and highlighting what we think are the best deals out there this holiday season.