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General discussion

Battery Question

Oct 30, 2005 9:38PM PST

Hi all,

My friend has a Gateway that suddenly fails to boot up. After you push the start button, the "Gateway" splash appears on the monitor but that's as far as it goes. It just stays there.

1) It won't boot far enough to allow me to get into safe mode.
2) It says I can push F1 for set up, but it won't read the keyboard.
3) The hard drive makes a typical noise, whirr and grich, grich but only once early in the boot up process and then it does nothing.
4) If I unplug the HD, nothing changes except the noises the drive would have made are now absent.

I've reseated all the connections.

The computer is old and running '98, built in '99 and we both feel if it never works again, that's OK.

But my question is, could the small battery on the motherboard cause this to happen?

TIA,
Eric

Discussion is locked

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I'll write no.
Oct 30, 2005 9:42PM PST

It sounds more like a failed OS or hard disk.

Can you boot a KNOPPIX CD? or DOS diskette?

Bob

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You write in #2....
Oct 31, 2005 2:07AM PST

"It says I can push F1 for set up, but it won't read the keyboard."

If you are using a USB keyboard, try a PS2 one. The ability to get into the Bios could be very telling.

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I wouldn't think so
Oct 31, 2005 3:45PM PST

Usually if it's the CMOS (complimentary metal oxide conductor) battery, which is what I believe you mean, you usually get a different set of beeps and a message saying cmos bad or you notice the time is reset.It's pretty straight forward. HOWEVER, I just had a friend's pc which the cmos battery was bad and it simply wouldn't boot, no keyboard access, no cmos errors, nothing. It worked after a replacement but I haven't run across this too often, just this once. I still won't rule it out, it's just not likely to me, i'd give it a 1% chance, if that, that it is the battery.For a 2.99, I don't think you would be losing out to try it. Depending on the Motherboard though, you may have a welded battery, those can be a pain to replace and to find. They are tacked right to the connectors.
If you can't detect your keyboard, try another one. Many times things can go bad at the same time on a pc and can stump the best of em. It's not usually expected and most look for one problem, not two that happened at the same time. If you can get a working keyboard then you can troubleshoot further.
Now what I honestly think from running into this problem quite a few times, is a bad bios or motherboard which in most cases since integrated, means trash either way. The reason i say this is because most keyboards, assuming you use the keyboard\mainboard port, are usually attached to the motherboard and detected by the cmos\bios itself. If it won't detect a keyboard and won't boot then I would think failure.
Usually if an OS or HD failure, you can still get into cmos. So I don't feel this is the problem.
I also don't think it's coincidence that the keyboard and system are doing this at the same time but like i mentioned above, things like that can happen. Good luck! Paul

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correction on my reply
Oct 31, 2005 3:51PM PST

CMOS - complimentary metal oxide semi-conductor
must be lateHappy

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Update
Nov 1, 2005 9:00PM PST

Well, I told my friend to find all the disks that came with his computer when he bought it to try booting it from a floppy. He had been trying to turn it on a couple times a day just for drill and the last time he tried, it worked and has worked flawlessly ever since.

But something can't be right. I told him to backup everything he loved on to CD as long as it works and to buy a battery.

Thanks all for your help. You are, as always, an invaluable resource.
Eric

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(NT) (NT) Thanks Eric....We Needed That.. ;-)
Nov 2, 2005 2:09AM PST
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I don't
Nov 6, 2005 2:05AM PST

I won't take any credit, I haven't been posting for more than a couple of weeks and most of you have probably been here a while. I will say, I agree with Eric. The Cnet forums are the most friendly I have run accross and people here don't join a group to attack someone they don't agree with. This happens on many forums on other sites. It's nice to NOT always be right, but yet not be "mobbed" for it. I do have one bitter person that won't leave me alone but hey, every site has to have one i guess. I have also recieved help in the past on here and no one was rude.Hats off to the cnet forum people. Paul