Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Battery not charging, just plugin

Apr 23, 2017 10:24PM PDT

HI

I purchase new battery when its completely charged its working properly but when its become discharged I tried to charged with adapter on that time its showing above messages

Discussion is locked

- Collapse -
Can be very bad news.
Apr 24, 2017 8:00AM PDT

Unless the battery is by the maker, this is sadly common. If the battery is by the laptop maker, check with the maker for a BIOS update then call it in.

POINT! You left out machine details so I have to give non-specific ideas.

- Collapse -
Try This To See If Things Straighten Out
Apr 24, 2017 10:48AM PDT
Uninstalling and reinstalling power management software in Windows

In order to correct problems with the battery's power management software, follow the steps below.
1. Access the “Device Manager” .
2. Expand the Batteries category.
3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. Restarting Windows will have the same effect of letting Windows re-recognize the hardware and installing the correct drivers.

Next, shut down the computer, unplug all power cords, remove the battery, then depress the power button for 30 seconds. Replace the battery making sure all connections are solid, then plug in the power cord. Hopefully things are good.

Hope this helps.

Grif