Dell forum

General discussion


by RavenBleeds / May 19, 2009 2:17 AM PDT

Just a general question.

I have a Dell Laptop and I always have it plugged in instead of using the battery. For a year now, it's been in my living room and I want to use it in the bedroom but wasn't sure if my signal was strong enough as the router is in the living room.

So..I took the laptop on a road trip at the suggestion of one of the great people that reply to our questions on here.

Instead of dismantling everything. I just unplugged the laptop from the power surge and went into the bedroom. I walked away all but 15 minutes to answer the door and when I came back it said the battery was low.

Is it possible for it to get low that quickly? I've never used the battery at shouldn't it be fully charged.


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by Dell-Bill_B Dell staff / May 19, 2009 3:11 AM PDT
In reply to: Battery
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Dying battery
by RavenBleeds / May 19, 2009 3:42 AM PDT
In reply to: battery

Thanks for replying. I will read the article once I get home from work.

I was shocked to see it stating it was low..having never used it.

Simple question..did my not using it have anything to do with it going low so quickly. I just got it in December.

Or is this just the nature of laptop batteries.

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Hit or miss
by Dell-Bill_B Dell staff / May 19, 2009 7:13 AM PDT
In reply to: Dying battery

It's really hard to characterize the exact nature of laptop batteries. I have seen 2+ year old batteries hold an hour and a half of charge, and I have seen 13 month old batteries that perform about the same. I have also seen 13 month old batteries that hold 30 minutes or less of a charge. It's just hard to say.

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contact Dell
by mlg63 / May 19, 2009 7:16 AM PDT
In reply to: Dying battery

Batteries are usually warrantied for a year, so contact Dell for a replacement. It should not have died this quickly. They usually last for 2-3 years. There possibly is something else wrong--adapter failure, bad port or motherboard. You can remove the battery and use just the adapter. You should try that before contacting Dell.

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battery is a year old
by Dell-Bill_B Dell staff / May 19, 2009 7:53 AM PDT
In reply to: contact Dell

His first post says he had the laptop in the living room for the past year, so I was guessing it was over a year old. But, yes, if you are not sure if it's over a year or not, contact Dell tech support about a replacement. Batteries are warrantied for one year.

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