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Battery

by RavenBleeds / May 19, 2009 2:17 AM PDT

Just a general question.

I have a Dell Laptop and I always have it plugged in instead of using the battery. For a year now, it's been in my living room and I want to use it in the bedroom but wasn't sure if my signal was strong enough as the router is in the living room.

So..I took the laptop on a road trip at the suggestion of one of the great people that reply to our questions on here.

Instead of dismantling everything. I just unplugged the laptop from the power surge and went into the bedroom. I walked away all but 15 minutes to answer the door and when I came back it said the battery was low.

Is it possible for it to get low that quickly? I've never used the battery at all..so shouldn't it be fully charged.

Thanks

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battery
by Dell-Bill_B Dell staff / May 19, 2009 3:11 AM PDT
In reply to: Battery
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Dying battery
by RavenBleeds / May 19, 2009 3:42 AM PDT
In reply to: battery

Thanks for replying. I will read the article once I get home from work.

I was shocked to see it stating it was low..having never used it.

Simple question..did my not using it have anything to do with it going low so quickly. I just got it in December.

Or is this just the nature of laptop batteries.

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Hit or miss
by Dell-Bill_B Dell staff / May 19, 2009 7:13 AM PDT
In reply to: Dying battery

It's really hard to characterize the exact nature of laptop batteries. I have seen 2+ year old batteries hold an hour and a half of charge, and I have seen 13 month old batteries that perform about the same. I have also seen 13 month old batteries that hold 30 minutes or less of a charge. It's just hard to say.

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contact Dell
by mlg63 / May 19, 2009 7:16 AM PDT
In reply to: Dying battery

Batteries are usually warrantied for a year, so contact Dell for a replacement. It should not have died this quickly. They usually last for 2-3 years. There possibly is something else wrong--adapter failure, bad port or motherboard. You can remove the battery and use just the adapter. You should try that before contacting Dell.

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battery is a year old
by Dell-Bill_B Dell staff / May 19, 2009 7:53 AM PDT
In reply to: contact Dell

His first post says he had the laptop in the living room for the past year, so I was guessing it was over a year old. But, yes, if you are not sure if it's over a year or not, contact Dell tech support about a replacement. Batteries are warrantied for one year.

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