Then it's a very bad sign. Imagine if you had a harder question. Your first question and they don't answer. AVOID. NO SALE.
At under 1K, in the USA I might go for any Alienware that fit my budget or maybe some other like:
http://www.amazon.com/Qosmio-X505-Q8100X-18-4-Inch-Gaming-Laptop/dp/B004GTNCPQ/ if it's going to be on a desk.
I'm looking for a gaming laptop and my budget is around 1000$. For its price, the Battalion 101 W150 seems to have the best specs. I would like to get some feedback on people who have this laptop (or even a similar Battalion 101) in terms of build-quality and overall looks and feel of it.