With such issues on day one you can ask for fix or full refund.
I just got a new pc yesterday with Vista preinstalled on it (Dell XPS 410 Intel Core 2 Duo 2.4 ghz). I'm having some basic problems that I can't figure out.
One is that items I delete are not left in the recycle bin for a second chance at redemption. They just disappear. The recycle bin is always empty, and any file deleted is permanently gone.
Another is that I can't get any programs to pin to the start menu. When I right click a program and select "pin to start menu" it does not appear on the start menu. It's kind of a pain to have to open up "All Programs" every time I want something open.
Also, I can't create new folders within a folder. When I right click in the folder and select "New" it arrows out to the grey word "Empty"
Any direction would be great.