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Barebone kit trouble - please help.

by kladan / January 31, 2011 10:37 PM PST

Hi, everyone

Hope someone can help out with advise on what's the best way to proceed in the current situation.

I purchased a barebone kit and attempted to put it together. After inserting the motherboard (ASUS M4A785-M)and attaching all the elements to it (compatible AMD processor, heatsink over the proecessor, RAM, HDD and DVD-drive) I failed to get the system to power on (Triple checked the front panel connections as well as the ATX power connectors to the motherboard). After reviewing everything found my first and very fundamental mistake - I mounted the motherboard straight into the case without the little stands on which it was supposed to go. Took everything out, mounted the stands and re-inserted everything. At this point the system manages to turn on, the fans (both the CPU fan and the one in the power supply) spin up, the LED indicator on the motherboard lights up. But nothing else happens. I don't even get a POST screen. This was the case even in a bench-test with a minimal setup (powered up MB and RAM only).

I have contacted the vendor and they suggested I change power supply and the motherboard first - I initiated the return of those components, now waiting to get the new ones and going to try to re-assemble everything and hope that everything works as it should (although at this point I have a nagging disbelief that it ever will).

Is it likely that my repeated attempts to power on the motherboard while it was touching the case has caused permanent damage? Could it also have damaged the CPU that was connected at the time? Could the power supply be deficient if it manages to power the system up (fans spin etc)? What are my next steps?

A huge thanks for any advice you can provide.

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