Question

Banned by CNET?

I'm getting a message when I try to comment: " We are unable to post your comment because you have been banned by CNET. Find out more." Clicking "Find out more" doesn't tell me much.

I comment very infrequently, so it seems odd to have been banned. Can anybody shed any light on this?

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Answer
Re: banned by CNET

I've asked the forum manager to have a look at the situation. Luckily you aren't banned from these forums.

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Answer
Hi cyraxote,

I reviewed your comments and everything you have posted in our articles looks squeaky clean and legit. There must have been a mistake on our part and your commenting privileges were accidentally suspended. I do sincerely apologize for that as it looks to be unintentional. I went ahead and reinstated your account. Please give it a try and let me know if you still see that message.

Again sorry about that! While this rarely ever happens, I have seen someone banning the wrong account before.

Cheers,
-Lee
CNET Community

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thanks

Thanks! I appreciate it.

If only Facebook were so transparent. Happy

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You’re welcome cyraxote.

Again I apologize for the inconvenience. I assume you are able post now?

Have a great Friday!
-Lee

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I was banned too

I just came home and found I was banned too, and all my comments were deleted. I have never been disrespectful or profane (not my style) but I got the same message, What gives?

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Hi JRSmith52,

Thank you for reporting this. I see all your comments in your CNET profile here:
https://www.cnet.com/profiles/jrsmith52/#comments

And I just checked our commenting system and it looks like it is a false positive ban message as you have not been banned.

Can you try posting another comment again and see if it you still see that banned message?

If you continue to see that message, log out of CNET and log back in to see if that works.

Sorry for the inconvenience!
-Lee

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Thanks, Lee

I just posted a comment on the same thread and it seems to have worked. I suspected it was a system error.

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You're welcome!

Glad it's working now. It's definitely a system hiccup!
Cheers and sorry for the troubles.
-Lee

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It happened again

For the second time I've spend a good amount of time composing a polite and respectful reply on your forum and saw a 'you have been banned' flag on my post, preventing my from posting it. If it had been a single sentence I might have been tolerable but this was a detailed response to someone who had posted an even more detailed response to a previous post.
This is intolerable, and what worse, I can't seem to find a way to completely quit Cnet.

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I see all your comments here
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I wonder if

I wonder if this is the adblocker issue. If you have an adblocker up then posts and comments might fail.

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No ad blocker...

that I'm aware of unless it's in Chromium by default. But I see lots of ads here and elsewhere so I don't think that's the issue.
Maybe it's chromium (on Ubuntu Linux) itself. Thanks for the heads up.

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Thanks, Lee

Just in case, I copied and saved the response and I'll try to resend it.
But you must admit it's pretty infuriating to spend time on a post (I'm a writer and I try to make it just right) and, when you're done to be told you can't post it.

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I do apologize JR...

I agree it is indeed frustrating! I will check in with our 3rd party partner who we use to power our comments to find out what's going on. Again I do apologize for the frustrations and inconvenience.

Cheers to you! Happy Holidays!

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