Windows Vista forum

General discussion

Bancos IYG

by mancunian110369 / November 10, 2008 5:03 PM PST

I have recently added the Yahoo anti-virus scan powered by CA to the Yahoo tool bars in both my firefox and ie browsers.

I have done a scan and CA reports that that is finds Bancos IYG in windows/system32/acer.exe

My PC has Norton Interent security 2008 installed and also has Windows Defeneder.

Neither of them report any issues, I also used spyware doctor and again nothing aoart from some tracking cookies. Also downloaded the windows malacious software removal tool and that reported nothing.

Checked online to see if there hade been any other issues and it appears that it could be a "false positive" but want to be on the safe side.

I have come across a Blancos removal tool this morning whilst at work which I will try this evening.

I'm not too technical so I just about get by, any suggestions?

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Re: Bancos.
by Kees Bakker / November 10, 2008 5:30 PM PST
In reply to: Bancos IYG

First question: do have an Acer (laptop or desktop)? If so, this file could be legitimate (depending on what of their own software they put on their machine).
Then look at the properties. Creation date, modification date: do they look like this file came with your machine? Most exe's have a detail tab that tells about the author and version. What does that say?

Finally, go to www.virustotal.com and upload that file. They'll have it checked by some 20 scanners and report what they find. I expect that only CA will flag it and the others let it pass.

Then, armed with all this information, decide. If you can't and don't trust it, do a full system recovery back to factory conditions. If it's from Acer, it will be on the system right now. That should be proof enough that it isn't a virus. Maybe better contact Acer tech support before you do it?
But I don't think such a big step is necessary.


Kees

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Acer
by mancunian110369 / November 10, 2008 5:40 PM PST
In reply to: Re: Bancos.

Thanks for the quick reply. I do indeed have an Acer Laptop.

Restoring to factory conditions is not something I want to do, purely because of the time it would perhaps take.

The Virus total idea is a good one and I have sent an email to Acer tech support.

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exact same Acer bancos iyg problem
by jmantoine / December 1, 2008 12:13 PM PST
In reply to: Acer

I too have an Acer notebook and found the same item you did, the same way. And, as well, no other virus or spyware scans found it. I am courious if you contacted Acer and what their reply was.

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