Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

BAD_SYSTEM_CONFIG_INFO Blue Screen on Newly Built PC

Mar 14, 2016 11:53AM PDT

I built my very first PC in the weekend. Everything was working fine, but after a restart, I had an error message saying something along the lines of "Windows couldn't start". I then had several options where I ended up choosing something like "Start Windows from a version that worked" which erased like half of my programs and many of my drivers. I then proceeded to reset the computer entirely and restarted. Now, the computer is working again (as it were before) and I've installed everything again, including all the drivers (I hope). However, when I restart the computer, I get a blue screen that says: "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll start for you. If you'd like to know more, you can search online later for this error: BAD_SYSTEM_CONFIG_INFO. It then restarts and works perfectly.
I have Windows 10 Home installed on an SSD. Anything I can do to fix this?

Discussion is locked

- Collapse -
Answer
drivers
Mar 14, 2016 12:36PM PDT

Make sure you have all the correct drivers loaded for your motherboard. Find them at your manufacturer's site.

- Collapse -
Answer
Did you try priors like this at link?
Mar 14, 2016 12:58PM PDT