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General discussion

BAD UN55EH6000F SAMSUNG LED TV Product

May 11, 2015 9:12AM PDT

I purchased a Samsung 55" LED TV UN55EH6000 in 2013.
Two years later the LED panel has FAILED and it shows a dark horizontal strip on the upper 30% half of the TV screen.

I would avoid Samsung LED TV products in future.

Disappointing that the LED screen failed in 2 yrs considering that such products should last much longer!!

Tried contacting them, however it seems I am out of warranty. But IMHO I think LED Panels should have a longer lifetime

Discussion is locked

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Did you try the cheaper exits?
May 11, 2015 9:24AM PDT

Extend the warranty and wait the required 30 days before you claim. So far that's the cheapest repair path I know of.
Bob

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Re: rfg1984
May 14, 2015 6:24AM PDT

I'm sorry to hear this, Can you send us a e-mail at, qasupport@sea.samsung.com, with the serial and model number so I can look into this further for you?

Regards,

HD Tech

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re
May 14, 2015 8:16AM PDT

I have sent you an email and hope to resolve this quickly !