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Bad problems

I recently Bought a Brand new PC, a HP Pavillion t540.uk. As you can imagine, being new I'm very anxious about it, and a newly developed problem has my hair coming out!

Yesterday it Claimed it had run out of Virtual Memory, and everytime I close internet explorer it sais there was a xxxxxxxxxxxxxxx in xxxxxxxxxxxxxxx, The Memory could not be "Read", After this my MMORPG (online game) is really slow and so is the whole PC. It has over a Gigabyte of Ram, whats happening?

AMD Athlon 64-bit 3000+ (newcastle)
1024MB DDR RAM
128MB ATI Radeon 9200SE AGP
120GB 7200rpm Maxtor Diamond HDD

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Re: Bad problems

In reply to: Bad problems

Just a little update on the message, it Exactly sais The instruction at "0x0160040dd" referenced memory at "0x016040dd". The Memory Could not be "read"

Click on ok to terminate the program

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Re: Bad problems

In reply to: Bad problems

Have you scan for parasites & viruses?

Since it's a brand new PC why not call HP Tech Support and make it their problem?

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Re: Bad problems

In reply to: Re: Bad problems

Because It's warranty was void as soon as I opened the case to put in that extra 512mb, it only had 512 stock but I upgraded it to 1024MB, so is it not their problem anymore?

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Re: Bad problems

In reply to: Re: Bad problems

I would open the case, remove the new memmory chip and see if the problem is still there. If Not you prpobably got a bad memmory chip. This is not unheard of. If the problem still is there with only the chip from HP,Give them a call, They are usually good about thier service.

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Re: Bad problems

In reply to: Re: Bad problems

I have run a full virus check, and everything ok, no ad-ware or spyware. I tried both memory modules separetley including the OEM Chip, Still having the Problem, any more Ideas or suggestions because I have had loads of problems with THis PC and HP have never solved my probles, Ive had to buy new stuff. I think this is a software problem.

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Re: Bad problems

In reply to: Re: Bad problems

have you tried system restore or sfc /scannow? these are 2 things i would try first then i would get the usual suite of parasite removers david has mentioned. if you dont protect yourself you are in for big trouble in the future.

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Re: Bad problems

In reply to: Re: Bad problems

1. Test your memory modules separately using memtest86.

2. Look in Event log and find out Event ID and Event Source. Goto Eventid and check for similar problems.


Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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Re: Bad problems

In reply to: Re: Bad problems

I very much doubt that HP will not honor the warranty just because you've opened the case to add a stick of RAM.

If you call for Tech Support more than likely you'll be instructed to open the case and reseat the RAM or other devices. Such is the case with DELL's Tech Support!

As already suggested you should remove the new RAM and retest as well as perform the RAM test with memtest86.

Also remove the new RAM and call HP for assistance.
You don't have to reveal that you've added the RAM.

Or since it's brand new you could also do a full recovery back to factory installed state to see if that solves the problem.

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Re: Bad problems

In reply to: Re: Bad problems

I work for DELL tech support for putting in new memory does not revoke your warrenty they will probably have you put the ones that came with the machine if it does do it with the the HP memory its not a memory problem.

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