Go to: http:uk.trendmicro-europe.com/enterprise/. Click
on HOUSECALL and have it run a virus scan of your computer. This is free. See what it tells you.
Also, try to delete the Norton with start-control panel-
add/subtract programs and delete the Norton, and then try a clean re-install.
Try System Restore. Reset your PC to an earlier date.
Try these and see, OK?
alright, i'm running an older dell with windows XP pro on it. when i tried to open norton the other day it popped up saying norton has been corrupted and that it needs to be re-installed. so i did a quick restart but when it started up it didn't give me that msg for another month. i opened it about a week ago and it told me there was an "error creating quarenteen object, please re-install" which leads me to believe it's found a virus and it can't do anything about it. so my dad got the new version of norton and i tried installing it and about 2/3rds the way through it tells me "error 1606 could not access network location '::\documents and settings\all users\desktop'". and then stops there. that might be a problem with my computer though. any one know of anything i can try to fix this. any advice would be appriciated, seeing how my dad says i can't leave here untill it's fixed :S