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Bad Pixel - Return or not???

I took delivery of a Sony KDL-46z4100 yesterday and found a single small spot on the lower right corner where a continuous white spot exists. It is noticable when it is black or dark there, but not when white or light colors are shown there.

It has been suggested this is a single pixel stuck on white.

I got it from J & R music which will allow me to return it if defective without additional shipping charges. My question is whether this is what manufacturers or retailors consider a defect, such that I should consider returning it? Is there a technical fix for such a thing? Or should I just not worry about it and chalk it up to the vagaries of an LCD purchase.

Thanks in advance for input.

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Look at that screen very closely. LCD screens need high

In reply to: Bad Pixel - Return or not???

quality but are not perfect. They pass inspection when rates of bad pixels are low.

Only one bad pixel is a low number, one that I would chalk up to vagaries of the market.

I once got an LCD that was defective & the picture starting going into terrible territory after just about three days. Boy, did I ever return that during the big box 30 day grace period. No arguments, etc. Problem Is, I assume they just sent it out the door with the next customer as they paid no attention to my starting to describe the horror story.

I was very surprised as it is a Panasonic LCD & the replacement has been perfect for 5 years now.

In general, be cautious to keep all cardboard boxes, plastic wrappings, plastic ties, etc. for potential return until you go past the point of being nervous about that.

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In reply to: Bad Pixel - Return or not???

Bah! If you can return that and get a new one free of charge do it! It would be foolish not to. You spent the money for it so you should get what you paid for.

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swap it out

In reply to: Bad Pixel - Return or not???

as to the question re mftr's position on "defective" tv's: to the best of my knowledge they have different tolerances/QC. Some allow more defective pixels before considered as defective, whereas others will only allow a few. What I read, and that could be misleading... im sure a dead pixel is a lot easier to forgive than a WHITE pixel. IMO, a single white pixel should be good enough to be considered defective.

you bought from a respected online retailer. take advantage of their cs.

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No guarantee...

In reply to: Bad Pixel - Return or not???

I feel your frustration. I received a KDL-46XBR4 about a year ago, and I noticed a single stuck pixel (turquoise color) in the mid to upper right hand side of the screen. It bothered me for a bit, but I don't even really notice it now. Especially when I'm sitting back and watching TV. Luckily, the pixel goes black in dark screens. Either way, if your screen is large enough, it's hardly noticeable. Only you will know it's there, which sucks, but there's no gaurantee that the next TV won't have any or it might have even more.

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